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2010 Mercedes benz GLK350 Visibility Power Window Devices And Controls Problems, Complaints and Defects

Issue ID	982587
Internal NHTSA #	10513315
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	GLK350
Model Year	2010
File date	01/02/11
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Product type code	VEHICLE
Description of the problem	We have had continuing problems with the control buttons on the windows,temp controls, lights, etc. Losing their painted covering/delaminating. Mercedes has said that this is an environmental problem due to hand lotion and/or air fresheners and not a defect. We've have many cars over many years and we've never had this problem occur before. Apparently mercedes has recognized the problem and sent a service advisory to their repair entities but they are refusing to acknowledge this as a defect. This is a safety problem as the letters and words on the buttons become illegible forcing the driver to take their attention from road to try and obtain the required action. Consumer stated that transmission failed at 85,847 miles. Consumer heard a fan-like noise coming from the transmission. There was metal in the transfer case. The transmission was replaced and the cooler and torque converter were flushed. The vehicle was repaired. The manufacturer was contacted but did not offer assistance. *dl
Vehicle Mileage at Failure	12000
Number of Occurences	1
Source of the issue	CONSUMER LETTER
City and State	GRANITE BAY, CA
VIN pattern	WDCGG8HB4AFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAUM910X0VL74043 TMBCGF1U16A009824 1GT12NEY4KF258550 WDB2093612F020333 WBAVR71000FT30797 W1K2052141G070590 1J4FA49S6YP777492 LE4AG4CB3NL090992 TMBJG7NX7MY160737 JAAJP34G017P02697 W0VECYHZJLJ877220 VF1VY0C06UC305231

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2010 Mercedes benz GLK350 Visibility Power Window Devices And Controls Problems, Complaints and Defects, Recalls and Failures

2010 Mercedes benz GLK350 Visibility Power Window Devices And Controls Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?